Discover 0 percent financing options and do-now tactics to reduce energy consumption and boost your bottom line. The National Small Business Association outlines its Energy Star Challenge.
Attract Great Employees with Great Benefits
Salary is not the only form of compensation, especially when employee health plans are becoming more affordable. Even small businesses can attract superior talent by offering telecommuting and flex time.
Make Your Website More Than an Online Brochure
Your small-business website can be much more than an online brochure. Discover ways to extend the visibility and interactivity of your site, and find out how private folders and collaboration spaces enhance efficiency.
Discover Advocates for U.S. Small Business
The National Small Business Association (NSBA) is the oldest advocacy organization in the United States for small business. President Todd McCracken talks about the benefits NSBA offers and issues that it tracks.
Cut Your Energy Costs and Your Carbon
Discover how changing the settings on your computers, the types of monitors in your office, and the daily power usage of your servers can help cut your energy bill. Cisco`s "Mr. Green," Rob Aldrich, talks with BizWise.
Makes Sales on Customer Service Calls
Customer service representatives can do more than solve problems; they can help you earn money. The president of the Customer Care Institute talks about cross-selling and up-selling on incoming customer service calls.
Tap into Overseas Markets
Discover the opportunities and challenges of exporting your products overseas. Susan Corrales-Diaz, member of the National Small Business Association Exporters Council, discusses best practices and a few warning signals.
How to Manage Sensitive Employee Data
You have a legal responsibility to keep certain employee data sequestered. Doug Dexter, partner at the law firm of Farella, Braun and Martel, provides pointers for managing that data and discusses the risk if you don`t.
The Art, Science, and Discipline of Delegation
Small business guru Jim Blasingame outlines the components of effective discipline, the need to build trust, the ways that delegation has changed in a distributed world.
Debunking the Myths of Entrepreneurship
Myth says entrepreneurs are workaholics facing big risk. Mark Henricks, author of "Not Just a Living: The Complete Guide to Creating a Business That Gives You a Life", outlines the reality of the "lifestyle entrepreneur."
Exporting Tips for Internet Retailers
Tap into international markets by taking a few simple steps to maximize the effectiveness of your web site. Author Mark Henricks outlines the basics of exporting from your internal retail site.
Exports Help You Profit from the Downturn
The silver lining in the economic downturn is that your products may now be well priced for export. Discover the best practices for becoming a first-time exporter, from the author of "Building an Import/Export Business."
How to Control PR Damage After a Data Breach
Don`t hide after a data breach. You are legally required to alert customers, and the press wants to hear from you. Learn tactics from Barbara Bates, principal of Eastwick Communications.
Dealing with Employees Suspected of Theft
Discover how to deal with employees suspected of theft and learn how to foster a secure workplace as BizWise talks with Danika Davis, CEO of the Northern California Human Resources Association.
Keep Inventory Safe and Smart
Think of your warehouse shelves as containing cash, not inventory. Timothy Salaver of APICS, the Association for Operations Management, walks you through the typical warehouse and reveals common security weaknesses.
Add Life to Your Video Sales Pitch
How do you put your best foot forward, displaying sincerity and warmth through a webcam? Carmine Gallo, author of "Fire Them Up," gives you tips for making inspiring sales presentations using video over the web.
Unhappy Customers: Your New Allies
"A complaint is a gift," says author Janelle Barlow and outlines the key ideas behind her business book of the same name. Embrace customer complaints as a chance for a deeper relationship, and insight into your product.
Equip Your Phone Staff to Win Business
Your phone-based sales staff needs the support of the right business tools to create success. Find out how to make your front-line more effective with Janelle Barlow, author of "A Complaint is a Gift".
Integrating Data Access for First Responders
Are your first responders thwarted by inaccessible data? Paul Wormeli of the Integrated Justice Information Systems Institute explores the obstacles to getting data when, where, and how you need it.
Challenges Part 2: Sharing Information
Governmental agencies must coordinate and share vital, sensitive information. Learn from their example how to improve the security and accessibility of your business critical data.
Using Your Network for Safety
Learn how you can improve campus security by using IP technology for mobility and collaboration through video, audio, and text. Former police communications specialist Dean Zanone shares his first-hand experience.
Challenges Part 1: Data Standards
Gain insight into national data standards projects like the National Information Exchange Model project. Guests include Paul Wormeli of the Integrated Justice Information Systems Institute, and Morgan Wright of Cisco.
Meeting the Challenge of Campus Safety
Use your network to alert students, first responders, and the community to incidents rapidly. Robin Hattersley Gray tells how. Understand new issues concerning campus access and collaboration with public safety offices.
Reduce Your Carbon, Improve Your Competitiveness
Toby Webb, editor of Ethical Corporation, describes how carbon reduction can improve your competitiveness by making you more appealing to large companies who are now insisting on accountability within their supply chain.
Tips for Up-Selling to Customers
Janelle Barlow, author of "A Complaint is a Gift", outlines how to improve communications with customers to stimulate a second sale. Learn why it is important to shift attention to existing, rather than new, customers.
Profit from Catering to Baby Boomers
Learn how to profit from marketing to female baby boomers over the Web. Author Carol Orsborn gives you a glimpse into her book "BOOM: Marketing to the Ultimate Power Consumer -- the Baby-Boomer Woman."
Boost Revenue with Affiliate Distributors
Increase your revenue stream with affiliate programs that pay commissions to search-marketing experts and affiliated distributors. Author Geno Prussakov shows you how to harness the Web in a new way.
You Can Work From Anywhere
Discover the secrets to working effectively offsite and to managing remote workers. BizWise talks with Phil Montero, a consultant who specializes in remote office empowerment.
Protecting Your Business Without a Lawyer
J. Nevin Shaffer, attorney and author of "Protecting Your Great Ideas for Free!" talks about how to secure trade secrets, get nondisclosure agreements before collaborating, and protect yourself against former employees.
Tapping into the 50-Plus Market
Baby boomers are the wealthiest, fastest-growing consumer group in the world. Learn how to change your Website to sell to this tech-savvy market as BizWise talks with Dick Stroud, author of "The 50-Plus Market."
