168 - Shore Trips, Qualifying Your Clients and a New Disney Segment
Podcast Number One-hundred-sixty-eightThis show brings a surprise. We have a Disney segment provided by a Disney Travel Specialist, Gary Ebels. Gary will be an addition to the show with an occasional five minute (or thereabouts) segment about Disney. ...
167 - The Iphone, A Business Tool for the Travel Agent
Podcast Number One-hundred-sixty-sevenIs the Iphone a tool or a toy? Lorene and Barry discuss using the Iphone for their travel business. And, yes the Iphone is a tool and a toy. You can compose, send and read email on the Iphone. Using the Mobile Me...
166 - The Luxury and Hospitality of MSC Cruise Lines Will Have Your Clients Coming Back for More
Podcast Number One-hundred-sixty-sixLorene and I talk with Nicola Iannone, Director of National Accounts for MSC Cruise Lines. Nicola describes the experience of cruising on their luxury ships. Plus you will learn how MSC supports travel agents by...
165 - NCL University, Learn, Have Fun and Boost Your Business
Podcast Number One-hundred-sixty-fiveSchools about to start and what better time to sign up for NCL University. NCL University is the most interactive informal travel training available today. At NCLU you will receive training, receive CLIA credits and...
164 - Learn How You and Your Clients Can Breeze Through Airport Security
Podcast Number One-hundred-sixty-fourHow valuable is your time? In this show we talk with David Pfeifer, V.P. for Operations and Sales for CLEAR. CLEAR works with the Transportation and Security Agency to clear you as a verified traveler. Once...
163 - Get Ready to Set Your Sweet Tooth Sailing - Chocolate Tours
Podcast Number One-hundred-sixty-threeSeattle is a great town and an exceptional spot for food and a growing reputtation for fine chocolate. Lorene and Barry interview Michel Brotman of Simply Seattle and the Chocolate Box. Michels` company conducts...
162 - The Experience You Gain in a Fam Trip Will Boost Your Sales
Podcast Number One-hundred-sixty-twoFamiliarization (Fam) trips are a great way to learn about your travel product. You gain direct experience on a Fam trip which helps you represent your product with enthusiasm and knowledge to your client. Lorene...
161 - Destination Seattle, TSA Blogging and American Airlines Has You Bagged
Podcast Number One-hundred-sixty-oneLorene and Barry, in the co-hosted segment of the show, focus on Seattle as a destination for clients. One of the great tour possibilities is a tour of choclolate factories. There are many tour opportunities and...
160 - How to Manage User Names and Passwords for All Travel Supplier Web Sites
Podcast Number One-hundred-sixtyHome based travel agents can become overwhelmed with user names and passwords to log into all of the travel supplier websites. Barry and Lorene offer solutions to help you organize and instanty find the user name and...
159 - Twitter, A Way To Stay In Touch With Clients, Family & Friends
Podcast Number One-hundred-fifty-nineIn the co-hosted segment Lorene and Barry talk about a new way to communicate with clients, family and friends. Your first look at a tool called Twitter may give you pause to wonder why anyone would be interested in...
158 - A Passion for Making Travel Agents Successful, Scott Koepf & NACTA
Podcast Number One-hundred-fifty-eightScott Keopf, a recognized leader in the travel industry recently took the helm at the National Association of Commissioned Travel Agents (NACTA). Scott shares his enthusiasm about helping the home based travel agent...
157 - Become Recognized as a True Travel Professional!
Podcast Number One-hundred-fifty-sevenIs credibility, competence, education and experience important to you. You can bet those qualities are important to the clients and suppliers you serve. The problem is telling the world you possess these essential...
156 - How to Stand Out As A Travel Agent
Podcast Number One-hundred-fifty-sixIn this show Barry and Lorene talk about things you can do for your client that will make you stand out as a travel agent. Listen and learn about a variety of resources available for your clients where they can learn...
155 - What Happens On A Fam Trip?
Podcast Number One-hundred-fifty-fivePermalinkLorene recently returned from Hawaii where she was a guest of GoGo Vacations and learned what they offer clients. Lorene toured several resorts and experienced first hand what the properties offer. This is...
154 - Are You Connecting With Your Host Agency?
Podcast Number One-hundred-fifty-fourPermalinkConnecting with your host agency is important. Getting to know the host agency`s procedures, training opportunities, back office support and people is critical to your business. Lorene talks about her...
152 - Are You Selling Too Many Cruise Vacations - No? Listen and Learn How to Sell More!
Podcast Number One-hundred-fifty-twoPermalinkVicki Freed, the Senior Vice President for Sales at Royal Caribbean Cruise Lines, highlights many of the tools offered by RCL to help the travel agent sell more cruises. Vicki also talks about RCL`s family...
153 - Would You Like a Personal Business Coach to Help You Sell More?
Podcast Number One-hundred-fifty-threePermalinkHow would you like a personal coach to motivate you and point you in the right direction toward increasing your travel sales? In this edition of the show we talk about your personal business coach, what it...
151 - Is a Bottle of Oxygen Standing Between You and Your Next Big Sale?
Podcast Number One-hundred-fifty-onePermalinkWhat would you do if a client was going to cancel their family cruise because grandma needs to travel with oxygen. Andrew Garnett from Special Needs at Sea will tell you how to accommodate the special needs...
150 - Making Travel Accessible for Everyone, Could This Be Your Specialty?
Podcast Number One-hundred-fiftyPermalinkSteve Mydanick from the Society for Accessible Travel and Hospitality (SATH) joins Lorene and I to talk about the travel industry and SATH`s advocacy for accessible travel. SATH was founded in 1976 fourteen years...
149 - Turning a Disability into an Ability - A Blind Travel Agent Tells You How
Podcast Number One-hundred-forty-ninePermalinkHaving a disability can give you ability as a travel agent. Gary and Jackie Metzler join Lorene and I and talk about Gary`s blindness and the travel business. Gary and Jackie, with their company Outta Sight...
148 - Reward Your Hard Work, Take a Fam Trip
Podcast Number One-hundred-forty-eightPermalinkThe rewards for hard work in the travel business are not only your commissions but your ability to take familiarization trips (FAM trips). Lorene describes how her hard work has paid off in several special...
147 - Cruise360 Training and an Experience You Shouldn`t Miss
Podcast Number One-hundred-forty-sevenPermalinkCruise360 is the main topic of today`s show. Lorene just returned from Fort Lauderdale, Florida where she spent time taking clases and doing ship inspections. Lorene talks about her time at Cruise360 with...
146 - The Big Challenge, Getting Clients. Lorene Describes a Good Method
Podcast Number One-hundred-forty-sixPermalinkGetting clients is the most challenging part of running a home based travel agent business. Lorene describes how she uses her local Chamber of Commerce to get clients knocking on her door. There is more to...
145 - Chena Hot Springs Resort - An Unforgettable Destination for Your Clients
Podcast Number One-hundred-forty-fivePermalink Bernie Karl, the proprieter of the Chena Hot Springs resort in Fairbanks, Alaska, give us an in depth look at the beauty of the resort. Chena Hot Springs resort is full of natural beauty where your clients...
144 - More on What Fairbanks Offers You and Your Clients
Podcast Number One-hundred-forty-fourJesse Carlstrom from the Fairbanks Information and Visitors Bureau joins us in the co-hosted segment of the show. Learn about the northern Alaska experience including the Yukon Quest sled dog race, world famous ice...
